Privacy Policy

This Privacy Policy establishes the terms in which Postgram, LLC uses and protects the information that is provided by its users when using your website. This company is committed to the security of its users' data. When we ask you to fill in the fields of personal information with which you can be identified, we do so by ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated for what we recommend and we strongly encourage you to review this page continuously to ensure that you agree to such changes.

Information that is collected

Our website may collect personal information, for example: Name, contact information such as your address, email address, telephone number. Also when necessary, specific information may be required to process or make a delivery or billing. Through this data protection statement, our company wishes to inform the general public about the nature, scope and purpose of the personal data we collect, use and process. In addition, the interested parties are informed, through this declaration of data protection, of the rights to which they are entitled.

Use of the information collected

Our website uses the information in order to provide the best possible service, particularly to maintain a user registry and improve our services. It is possible that periodic e-mails are sent through our site with special offers and other advertising information that we consider relevant to you or that may benefit you, these e-mails will be sent to the address you provide and may be canceled at any time . Postgram, LLC is highly committed to fulfilling the commitment to keep your information safe. We use the most advanced systems and update them constantly to ensure that there is no unauthorized access.

Cookies

The Postgram LLC website uses cookies. Cookies are text files that are stored in a computer system through an Internet browser.

A cookie refers to a file that is sent for the purpose of requesting permission to be stored on your computer, when accepting said file is created and the cookie then serves to have information regarding web traffic, and also facilitates future visits to a website recurrent. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on your website. Our website uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service to websites, you are not given access to information from your computer or from you, unless you want it and provide it directly. You can accept or deny the use of cookies, however most browsers automatically accept cookies because it serves to have a better web service. You can also change the configuration of your computer to decline cookies. If they decline, you may not be able to use some of our services.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data in those other third party sites. These sites are subject to their own privacy policies, so it is advisable to consult them to confirm that you agree with them.

Control of your personal information

At any time you may restrict the collection or use of personal information that is provided to our website. Each time you are asked to fill in a form, such as the user registration form, you can check or uncheck the option to receive information by email. In case you have marked the option to receive our newsletter or advertising you can cancel it at any time. This company will not sell, assign or distribute personal information that is collected without your consent, unless required by a judge with a court order.

Erasing routine and blocking personal data

The person responsible for the personal data will only be stored during the period necessary to achieve the storage objective, to the extent that the legislator authorizes it according to the laws or regulations to which the responsible party is subject.

If the storage objective is not applicable, or if a storage period prescribed by the competent legislator expires, personal data are blocked or deleted routinely in accordance with legal requirements. Postgram, LLC reserves the right to change the terms of this Privacy Policy at any time. Last update: 06.26.2018 Copyright © Postgram LLC.

REIMBURSEMENT POLICIES

You can request a full or partial refund in the following cases:

1. When you repeatedly encounter an error that prevents you from using our software correctly, and if we can not correct the error within 30 days. Reimbursement is only granted in this case if the detailed information requested about the problem was provided, such as screenshots of error messages, log files, detailed descriptions of your actions, file samples, etc.

2. When the payment is double charged.

3. When you can not activate the subscription on your computer due to technical reasons.

4. In case you are an annual subscriber, you will receive a partial refund for the period in which the application did not work correctly.

Refund requests will be rejected in the following cases:

1. When the user informs about changing their decision to buy the subscription key after testing the advanced version of Postgram LLC.

Postgram does not require the mandatory subscription for its use. The free version of the application allows access to all the main functionalities, limiting only the number of synchronized accounts. By subscribing to one of the paid plans of Postagram, you will experience satisfaction with its functionality and inclination to remove the limits of the free version.

2. When the subscription was canceled after the payment date of the following month

The subscription to Postgram can be canceled at any time until the next scheduled payment day. Each payment is made in advance during a month of advanced use of the application, the day of payment is the first day of the month of the subscription. In case you cancel the subscription after or on the payment date of the following month, the funds of that month will not be returned.

3. When the complaint is based on the lack of characteristics that we never mention that Postgram offers.

4. When the application does not work properly due to circumstances of force majeure, such as major Instagram changes that we can not control or adapt immediately.

If you do not agree with our refund policy, you can contact your bank and initiate a chargeback.

Once the refund or refund is processed, you can not use the subscription key for activation.

For questions or comments, contact:

Postgram LLC hello@postgramweb.com